Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a brand for us to look at? This page explains how to reach the team behind Non Gamstop Casinos and what kind of enquiries we can help with.
How to Reach the Team
Email is the best way to get hold of us. Send your message to [email protected] and a member of our editorial team will read it personally. We aim to reply within a couple of working days, though it can take a little longer if we're mid-way through a review cycle for new casinos not on Gamstop.
A short line explaining what your message is about helps us route it to the right person faster — for example, whether it's a factual query, a correction, or a general question about how the site works.
What We Can Help With
- Questions about our ratings — If you want to know why a brand like Betmica, Kikibet or Betninja is placed where it is, or how we compare offers such as welcome bonuses or free spin packages, we're happy to explain our reasoning.
- Corrections and accuracy checks — Bonus terms, payment methods and licensing details change. If you spot something on the site that looks out of date as of 2026, please flag it and we'll review it promptly.
- Content suggestions — If there's a topic around casinos not on GamStop you'd like us to cover in more depth — payment options, game categories, how self-exclusion works — let us know.
- General site feedback — Thoughts on layout, readability or anything that made your visit harder than it should have been are genuinely useful to us.
What We Cannot Help With
We are an independent comparison site, not a casino operator, and not a customer support desk for any of the brands we list. If your enquiry concerns an account, a deposit, a withdrawal or a specific bonus issue with Zombillion, Smash Casino, Rivo or any other operator featured on this site, that needs to go directly to the casino's own support team — they hold the account details and can act on them. We can point you to our list of reviewed casinos if you're unsure which support channel applies to a particular brand, but we cannot intervene in individual account matters.
Similarly, we are not able to advise on the specifics of self-exclusion tools or provide personal gambling support. If you are concerned about your own play, or someone else's, please mention this in your message and we will point you towards general resources — but for anything urgent, a dedicated support organisation is a better first port of call than our contact form.
How We Handle What You Tell Us
Every message is read by a real person before any reply is sent. We don't rely on automated responses to close off enquiries. If your message relates to something we've published — a rating, a fact, a claim about an offer — we check it against our current research before replying, rather than simply defending what's already live.
If you've written in about a correction, we'll let you know once the page has actually been updated, not just acknowledged.
Before You Write In
A few quick checks can save you a round trip:
- If your question is about which brand suits you best, our best non-GamStop casinos page covers the current rankings, bonus terms and how we assess each one.
- If it's about a specific bonus figure in GBP, check the offer terms on the operator's own site first — welcome packages and free spin counts can change faster than any third-party page can track.
- If it's a licensing or legal question, we keep our coverage factual and general rather than making claims about any single jurisdiction's rules, so do check the operator's own terms for the most current position.
We appreciate you taking the time to read this far, and we look forward to hearing what's on your mind. Remember that all gambling activity on this site is intended for readers aged 18 and over.